15-Day Money-Back Guarantee
Try FlashPilot completely risk-free. If you're not satisfied with your experience, you can request a full refund within 15 days of your purchase. No complicated questions. Your satisfaction matters to us.
1. Our commitment
Your satisfaction always comes first. Every FlashPilot purchase — subscriptions, FlashCoin packs and store subjects — is covered by a 15-day money-back guarantee.
2. Who can request it
Any customer may request a full refund within 15 days of the purchase date, for any reason. We will not ask complicated questions.
3. How to request it
The fastest way is the receipt: open the confirmation e-mail Paddle, our payment partner, sent you after the purchase and use the support link there, or the Paddle customer portal. If you prefer, write to us at contact@flashpilot.net and we will pass your request on.
4. Processing
Paddle processes every refund and returns the money to your original payment method, usually within 5 to 10 business days depending on your bank. Access to the refunded plan or content ends when the refund is completed.
5. After 15 days
After the guarantee period, you can cancel your subscription at any time to stop future charges; the current period remains available until it ends. Exceptional cases are always analysed with goodwill.